Information We Collect
A. Information You Provide to Us.
Dental Professional Information. If you are a dental professional, such as an orthodontist, we ask for a variety of information if you request information about our Services or register to use our Services, including your name, email address, practice address, phone number, and information regarding your orthodontic practice.
Potential Patient Information. If you would like to request information about local providers of our orthodontic devices, we may collect your name, email address, state, and zip code.
Patient Information. If you are a dental professional, such as an orthodontist, and you use our Services to provide your patients with an orthodontic device, we will collect information you provide us about your patients. This information may include patient names, medical information, such as x-rays, photographs, measurements and scans.
Communications. If you contact us directly, we may receive additional information about you. For example, when you contact us for customer service, we may receive your name, email address, phone number, practice information, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Payment Information. If you place an order through our Service, we collect payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping and contact details.
B. Information We Collect When You Use Our Services.
Location Information. When you use our Services we may infer your general location information, for example by using your internet protocol (IP) address.
Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, and device identifiers.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, purchases you make, and the dates and times of your visits.
Information from Cookies and Similar Technologies. We and third party partners collect information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
C. Information We Receive from Third Parties.
Third Party Platforms. If, on a third party platform (such as Facebook, Twitter, and Instagram), you participate in a discussion or join a group or community that we moderate, control, or monitor, we may collect information that you share, including your “likes” and posts.
How We Use the Information We Collect
We use the information we collect:
To provide our Services to dental professionals, such as orthodontists, that use our Services to provide patients with orthodontic devices;
To provide potential patents with information about local providers of our orthodontic devices;
To provide, maintain, improve, and enhance our Services;
To personalize your experience on our Services such as by providing tailored content and recommendations;
To understand and analyze how you use our Services and develop new products, services, features, and functionality;
To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
To facilitate transactions and payments;
To find and prevent fraud, and respond to trust and safety issues that may arise;
For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
For other purposes for which we provide specific notice at the time the information is collected.
How We Share the Information We Collect
Practice Information Shared with Potential Patents. If you are a dental professional offering your patients our orthodontic devices, we may share contact information about your practice with potential patients seeking a dental professional.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Consent. We may also disclose your information with your permission.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
If you choose not to provide us with information we collect, some features of our Services may not work as intended.
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as our Services are hosted electronically, we can make no guarantees as to the security or privacy of your information.
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.
Pose a Question
If you have any questions, comments, or concerns about our processing activities, please email us at firstname.lastname@example.org or write to us at 111 Academy, Suite 150, Irvine, CA 92617.